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Personalized Engraved Gifts Myria from LA 29 June 2010 Thank you so much! Now that is personal service. Now I know why this is my second order with your company. Teri fron NC 28 June 2010 Bonnie, This is to confirm that I received the decanter set last week. THANK YOU…it was awesome and I showed our Change of Command Committee and they loved it as well. We are going to present the gift to our Commanding Officer in July….I know he’s going really appreciate it! LT Janine from TX 20 June 2010 I researched this item on line and found this to be basically the only company that offered this product -thus I cannot say whether I receive a good price. Everything else concerning this transaction was excellent, and I would consider using them again in the future. Larry from SC 24 May 2010 I was very happy with the ease, promptness, beautifully gift wrapped and the secure packaging. Thanx for this wonderful experience since it is the 2nd time only that I have ordered ANYTHING on line. (The first time was thru you as well) Lorilei from Alberta CA 10 May 2010 Scott,Thanks for all of your help - the set has arrived and looks great. Terrrific job. Eric from Ca 21 Apr 2010 Hi Scott, Just wanted you to know I received my Beer Mug and it's just beautiful my Grandaughter Candace is going to love it .............. and you guys are so fast ........no three weeks waiting for my check to go through - thank you for that ......... I will be back for more items. Eileen from CT 16 Mar 2010 The value of the order I placed was great. I reviewed quite a few similar items at various online websites and this was by far the best. Delivery was on schedule and everything arrived in perfect condition. My sister and her husband were delighted with the engraved ice bucket and matching glassware. Nancy from FL 26 Feb 2010 I just received my order wanted you to know it has exceeded my expectations.. Thank you for the wonderful job, service and product. I can’t wait to see my partners expression. I expect we will use your services in the future…Thanks again, Lillian from FL 9 Feb 2010 Thank you so much for this confirmation, and for expediting this order. I will definitely shop with you again! Jennifer from IL 8 Feb 2010 The second decanter arrived yesterday and was in great shape. I just wanted to express my satisfaction with the product and with the quick response I received from your team. Thank you! Michelle from SC 25 Nov 2009 Great place for on line shopping!! I will remain a customer and purchase gifts when needed. Jim From TX 11 Nov 2009 I just received my decanter and I have to tell you it is AMAZING!!!! I called dozens of places and they all said the West Point Crest was too intricate form them to engrave. You guys did a great job!!! This is the perfect wedding gift for my fiance. Thanks again Beth from CO 10 Nov 2009 I am hugely impressed, both with the stunning decanters themselves and with your amazing customer service. Clearly you take pride in your work and you uphold your commitments. You sell great products, package them carefully, ship faster than lightening, and if there's a problem you fix it immediately. I am completely satisfied, and I would highly recommend Crystal*ize to anyone who wants beautiful glassware from an ethical company. Susan From PA 31 Oct 2009 The glasses are just beautiful and husband thought they were the perfect gift for his 60th birthday. They make any beer taste better. Thank you so much. Kelly from CA 30 Oct 2009 Great on-line shopping experience. My order has been delivered and everything is perfect and BEAUTIFUL! Patricia From TX 25 Oct 2009 I received appropriate info about the object(s) by a quick phone call. The item was exactly what I had looked all over locally (with no success). Objects arrived in a timely manner @ a price far superior to the antique option (only availability from other sources). Objects were of good quality & suit my decor. I will try site again if I have a similar need. Helen from SC 7 Oct 2009 Very thorough, professional, and provided quick response to questions. Fast delivery services. Items arrived 6 days after date of purchase - with standard delivery! I highly recommend this merchant to everyone! Very pleased and satisfied with their product as well as the way they conduct business. I just wanted to send an email to at least acknowledge your staff and service. Thank you for an absolutely beautiful product that came much faster than I expected. The details were perfect and it was exactly what I wanted. I will definitely order from your company in the future and highly recommend your service to all of my friends! Sherana from MS 15 Sept 2009 Hi Bonnie, Just received the wine glasses......Great packaging......Glasses are very nice and in excellent condition. Thank you. Tom from NY 26 Aug, 2009 Again, I am delivered with the WOW factor from your company! The glasses arrived about a day and a half after we ordered them and as usual, are beautiful and exactly what we envisioned. This excellence seems to be the standard for your company as we have ordered multiple times now from your company. I wish my company would be able to deliver the same level of service that your company does. Denise from NY 15 Aug 2009 The decanter set looks GREAT! Thank you so much for all of your help. I may be ordering more after the folks at our convention see this set. Joan from CA 30 July 2009 Bonnie,Thank you soooo much!! i really appreciate you getting it out in such a timely manner. I will certainly remember that and will think to order from crystalize again :) Have a wonderful weekend! Katie from IL 17 July 2009 I just wanted to say how pleased I am with my order! I have never ordered anything from this website before and I will def. recommend you to all my friends! I purchased a Whiskey Decatur set for my fiancé's wedding gift. I have to say I was more than pleased.. it is perfect! The engraving is exactly how it previewed on the website and it looks great! I can't wait to give it to him! Thank you so much! Stefanie from VA 7 July 2009 Thanks. Your customer service is well above par. Barbie from FL May 26, 2009 Excellent personalized customer service! This was the second order we had with this company, largely a result of the great experience we had with the first order. The shipping is fast and the quality of the items was exactly, if not better, than we anticipated. We did have an issue with the second order shipment (not the company issue) and Scott was very proactive with getting with the shipper and having a new shipment out to us almost immediately. We will absolutely recommend the company and expect to continue to order gifts and items in the future Denise from NY 13 March 2009 Beautiful products and speeding shipping. I recommend this merchant highly. Kathy from WA 4 Mar 09 I loved my order of hang tags for my decantors of brandy etc. They are very high quality much nicer then I expected. I purchaed them for a gift and myself. The person who received them as a gift just loved them. They had other ones from years ago, and these are much nicer then them. I love them and would recomend this company and will purchase more things in the furture. Kathleen in NY 19 Feb 2009 I'm very pleased and recommend Crystalizeonline very highly for their engraved glassware. The web site is easy to navigate. They got back to me quickly when I had a question about the delivery schedule. The package arrived on time, carefully gift-wrapped and cushioned. And even when my mom took off the wrapping paper, the wine glasses were carefully packed in a Riedel box. When she took them out and saw her first initial engraved on them in that elegant script, she was surprised and delighted. The full effect of an engraved initial on beautiful Riedel crystal is lovely, and the Riedel design really does make the wine taste better. Even nicer than I expected. Thank you!! Doris from MD 12 Feb 2009 Great job again guys! Many thanks. Take care and I'll look fwd to next years order being 2x the size. :) cheers Greg from PA 11 Feb 2009 Thank you so much for your responsive customer service. I just love your company. I really appreciate it! Elizabeth from MA 9 Feb 2009 I am a new and happy customer of Crystalize! I bought a set of scotch tumblers (hard to find)for my husbands birthday. His birthday isn't for a little while, but I know he will love them. I was very impressed on the speedy delivery and the perfect condtion that they arrived in! Also, the customer service was polite and they answered all of my questions. We will be ordering more in the future. Thank you for a fantastic product and website. Cheers from Canada! Becky from Canada 4 Feb 2009 This company is FANTASTIC! We needed a last minute wedding gift by Christmas eve to welcome my father-in-law's new wife into the family. The engraved crystal glasses fit the bill perfectly! They were engraved and shipped in a day. I phoned the company because I was concerned they wouldn't make it in time, but they assured me they would-- and that I did not have to pay extra for speedier shipping. Beautifully packaged. Fabulous! Thank you crystalizeonline.com! Jo from IL 3 Jan 2009 A top notch merchant. All engraved pieces arrived flawlessly and within a week of order placement. Kudos to all at Crystalizeonline.com. Ed from FL 29 Dec 2008 Everything went very well...quality of product is great, shipping was fast! Thanks! Erin from PA 18 Dec 2008 I just received my order and I wanted to tell you how impressed I am. The shipping was incredibly fast and the product is beautiful. My husband will love this christmas gift.I will definitely be ordering from you again, and telling my friends. Thank You. Diane from NY 17 Dec 2008 Thank you for the fantastic wine glasses, fast delivery and easy shopping experience. Please keep my e-mail on file if you have sales or promotions in the future. Thanks Leena from VA 12 Dec 2008 Everything went very well...quality of product is great, shipping was fast! Thanks! Erin from PA 5 Dec 2008 This merchant is superb! Excellent service and communication is top notch! I highly recommend this merchant! The engraved martini glasses I ordered are just beautiful!! Marla from CA 1 Dec 2008 I received my order, Ravenscroft Ballon Cognac Glasses. Thank you very much. This is the first time I have dealt with this company. I am very satisfied. I look forward to doing business with you again. Joette from NYC 11 Nov 2008 .Super! A pleasure doing business with real professionals! Brigette from FL 7 Nov 2008 I was pleasantly surprised with the speed and accuracy of my order. It arrived before the due date in perfect condition. Jay from TX 3 Nov 2008 I received the decanters yesterday and I am very happy with them.Thank you for such a fast turn around! Very impressive. Chris in MD 30 Oct 2008 I received my crystal decanter set Friday afternoon just in time for Sunday, I just wanted to say thank you so much for all your help, It was so beautiful and everything was perfect. Thanks again, Amanda from TX 21 Oct 2008 IMMEDIATE SERVICE FAST DELIVERY PERFECT PACKING!!!! Barbara from NY 5 Oct 2008 Crystalizeonline was great to work with. After I submitted my order I had second thoughts on the engraving. I sent an email and they got back to me and even suggested a better idea. I definitely will be ordering more glasses from Crystalizeonline.com Craig from WI 20 Sep 2008 You Rock, Scott! Thank you so much for all your help! Tara from TX 10 Sep 2008 Everything about my order was top notch A-1. Great quality, great price, excellant customer service. Pleasure doing business with them. Charlotte from AR 10 Sept 2008 I just wanted to let you know how pleased we are with your work! My son and his fiance loved the ice bucket and wine glasses we ordered for them. Also, I gave my husband two engraved martini glasses which look really nice. Your quick service and nice work will definitely have me recommend your website to all my friends and family. Thank you, Deborah from FL 24 Aug 2008 There was an issue with shipping to Canada. I phoned after hours and left a voicemail. My call was promptly returned the next day and the issue had been cleared up. I was able to place my order and it arrived on-time. Great customer service, great turnaround time. I'm quite satisfied. Jared from ON Canada 23 july 2008 Scott -Wanted to let you know that I received the first glass (JEH) today. Absolutely beautiful!!! Exactly as I had hoped it would look. And, really impressive turnaround time!!! Looking forward to receiving the second glass in a few days.My brothers are going to love them! Thanks again. Geofffrom NJ 22 July 2008 Thanks for working miracles Scott. It has been a pleasure doing business with you. I received the order today, just in time for the event tonight. Thank you so much for your professionalism and outstanding support. The decanter set looks great. Scott, I greatly appreciate your efforts in resolving my problem. Capt.Jontae from FL 10 July 2008 Your customer service is superb.Thanks Again, Michael from CT 9 July 2008 I just wanted to tell you that not only was I blown away that this was delivered to me in less than 48 hours, but the quality is beautiful. I needed a nice house gift and I know that they will be blown away by our thoughtfulness as this looks really impressive. Thank you again! Wendi from NYC 8 July 2008 Scott, they are perfect. Thanks so much! Randy from VA 7 July 2008 I ordered 5 items with custom engraving one week before fathers day and didn't want to pay the high price for overnight delivery so I had it shipped ground. I got the order the day before fathers day (5 days from order). They are beautiful and exactly what I was hoping for. My husband was thrilled with the product and I was thrilled with the service and quality. I would recommend Crystalizeonline.com to anyone. Bonnie in Boston 2 July 2008 to whom it may concern, it was such a pleasure doing business with your company. can't wait to see the glasses.thank you so much. Carolyn from IL 1 July 2008 Scott, THANK YOU for solving the problem. You certainly saved the day! When we got back from the graduation, the baby sitter had unwrapped the package and had it ready for the graduate. You will have more of our business. Sherry from MD 17 June 2008 I opened my Father's Day gift early, it is terrific! These glasses are a wonderful way to enjoy a fine beer, and each time I see the "Dad" beautifully engraved onto the beautiful crystal I'll think of my son. You guys do great work. "Dad" in FL 11 June 2008 Hi Scott,I received the engraved wine glasses just to my specifications and I can't be any happier. Please pass on my thanks to everyone who helped make this happen.I'm sure my son and future daughter-in-law will treasure these forever. Best Regards, Marlene from VA May 19, 2008 Scott, I received them and they look magnificent. Well done! I will call on you for future work and also recommend you to others.Kind regards John from PA 28 Apr 2008 Thank you for the way this was handled, the flutes arrived a week or so ago and they are beautiful. They are a wedding shower gift for my Godchild and I wanted them to be from Ireland to remind her of our roots. Charlsie from MO 8 Apr 2008 Scott -- they are BEAUTIFUL! Thanks again -- I know the recipients are going to love these decanters! Madeline from LA 28 Mar 2008 Item was fantastic. Turn-around time for a personalized order was excellent. Customer service when I called was quick and helpful. Overall I am very pleased. Tim from OH 26 Mar 2008 From the web site to the delivery, a totally terrific experience, and considering the beautiful engraving, the price was right! KW & JA in Naples FL 12 Feb 2008 Excellent Merchant! Great Communications! I highly recommend this merchant and I would definitely shop with them again!!! Patricia from OH 2 Feb 2008 I just wanted to thank you for the beautiful job you did monogramming the whiskey decanter. It was an absolute hit and left him speechless. I also appreciate the timely manner in which it arrived. Ordering with you was a fantastic decision. Thank you. Emily from CA 28 Jan 2008 My experience with Crystalizeonline was very positive. The product quality is excellent and the engraving is perfect! My fiance was so surprised to receive an engraved scotch decanter and matching glasses - it really made an impact to have his monogram on the front. The turn around time was good and the customer service was excellent - Scott manages the operation in a very customer friendly way with service as a top priority. Thank you for making this gift special. Christina from CA 14 Jan 2007 Scott Thank you. My wife and I were so impressed with the quality of the crystal from your company, she actually went on line and ordered two pieces for family members over the weekend. You can be assured that we will continue to use your company for future gifts. Your customer service has been outstanding. Happy Holiday .Best Regards. Billfrom NJ 27 Dec 2007 We are MOST PLEASED with our glasses and you certainly did YOUR part to get them to me. Thank you for your service and you, Scott, are an asset to your profession. Look forward to doing business with you in the future. Shirley from Mo 27 Dec 2007 I wanted to let you know that I am totally happy with the merchandize I received today and am even more happy that it came a day earlier than promised. I'll be sure to order more from you in the future. Too bad all transactions aren't this easy and satisfying! Jim From NY 20 Dec 2007 Dear Crystalize Online,It took me several days to talk myself into spending $75.00 for two champagne flutes. However, when the package arrived today and I took a peek at the flutes, I knew that I'd done the right thing. They are beautiful! And, your turn-around time is amazing.Thank you so very much -- I hope to do business with you again in the future. Marta from MD 13 Dec 2007 Thank You! Thank You! Thank You! That's Awesome!!!! Lois from MI 11 Dec 2007 I just received the glasses, they are great!! Thank you so much for making this such a good experience; we will defiantely be doing business again!! Barb from MA 5 Dec 2007 This is the second time I have used this company and they were excellent both times. They were out of stock on the first order, but notified me immediately of when they should be receiving the merchandise. They shipped on or before the estimated shipping date they gave me. I would highly recommend this company. Edward from FL 26 Nov 2007
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