Delivery Options and Charges

We take great pride in the attention we give to the shipping process. Many of our items are very delicate so a thorough knowledge of the packing of these items is essential. Years of shipping these delicate pieces have taught us the right way to prepare them for shipping.

We have partnered with UPS to give you real time shipping rates. We now offer 5 shipping options:
UPS Ground
UPS Next Day Air
UPS 2nd Day Air
UPS 3 Day Select
UPS Canada

Canada shipping costs include shipping and all fees that apply to the entry, cod tag and bond. Duty and Taxes will be payed by the recipient at delivery. Duty should be $10.00 and VAT will vary from Province to Province.

Processing time
Engraved items usually ship within 2 business days if the product is in stock. If you have a very specific requirement for a delivery date, please give us a call and we will be able to give you a better understanding of our current turn around times. We will do our best to accommodate your needs. Our phone number is: 866.495.4521

Shipping charges will automatically be added to your order when you check out.

We ship most of our ground orders by UPS Ground.

International Shipping (not including Canada) Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase and then re-purchase those items from our site on your behalf. We will ship the goods to Bongo's Global Distribution Facility and they will be forwarded to your international address.

Assistance in placing orders to APO addresses:
Name:PO2 Bill Handley
Address Line: Flight Division
Address Line: USS Eisenhower CVN-69
Zip Code: 09432 (actual zip code)
City: APO or FPO
State: AE or AP
These orders will ship using the USPS

On the rare occasion that we do experience some breakage, we will do what we can to accommodate your time line but our policy is that the time to reprocess the order is the same as the original order: 2-3 business days and will be shipped via the same method as the original order. See our Policy page for more information