Delivery Options and Charges
We take great pride in the attention we give to the shipping process. Many of our items are very delicate so a thorough knowledge of the packing of these items is essential. Years of shipping these delicate pieces have taught us the right way to prepare them for shipping.
We have partnered with UPS to give you real time shipping rates. We now offer 5 shipping options:
UPS Ground
UPS Next Day Air
UPS 2nd Day Air
UPS 3 Day Select
USPS delivery to Canada
Processing time
Please be advised that engraved items usually ship within 3 business days. If you have a very specifice requirement for a delivery date, please give us a call and we will be able to give you a better understanding of our current turn around times. We will do our best to accommodate your needs. Our phone number is: 866.495.4521
Shipping charges will automatically be added to your order when you check out.
We ship most of our ground orders by UPS Ground.
Assistance in placing orders to APO addresses:
Name:PO2 Bill Handley
Address Line: Flight Division
Address Line: USS Eisenhower CVN-69
Zip Code: 09432 (actual zip code)
City: APO or FPO
State: AE or AP
These orders will ship using the USPS
We are pleased to ship to Canada using the United States Postal Service and Canada Post. Due to the requirement to clear customs and pay duty, we do not post the shipping charges as they frequently change. The average cost is about $35 and shipping takes on average between 7 and 10 business days. Please feel free to give our customer service representative a call and we give you a quote. 866.495.4521
Shipping to Foreign Countries
We currently only ship within the United States, to Canada and to APO/FPO addresses.
Breakage
On the rare occasion that we do experience some breakage, we will do what we can to accommodate your time line but our policy is that the time to reprocess the order is the same as the original order: 2-3 business days and will be shipped via the same method as the original order. See our Policy page for more information