703 Danbury Rd. #2
Crystal*ize was founded in 2001 and is a registered corporation in the State of Connecticut. We are an authorized dealer for all products that we carry and are a member of the Better Business Bureau of Connecticut.
RETURN POLICY: Purchased items can be returned within 30 days of delivery for a full credit or refund (minus shipping charges) if there is no damage to the item and the item is returned unused, in its original packaging. Engraved products, as they are personalized to each individual, are final sales.
SECURITY: We take security seriously and go the extra step to ensure your information remains private and safe. Our website meets the security recommendations of the Department of Homeland Security's National Infrastructure Protection Center (NIPC) and passes the FBI's Twenty Most Critical Internet Security Vulnerabilities test. We contract with an outside recognized security firm to test our website daily for security flaws. Customers can purchase with the confidence that their information will remain confidential and secure. All order and credit card information is accepted in a secure environment. Crystal*ize uses Secure Sockets Layer (SSL) encryption, widely accepted as the most secure technology available.
is taken very seriously at Crystal*ize. Our policy is simple. We will not provide, make available in any way, our customer information to any parties outside Crystal*ize - PERIOD! All customer information is stored offline in an encrypted format in a secure data environment. No personally identifiable information is collected on visitors to our site.
Customer E-Mail addresses are used only to send shipment updates and an occasional promotion from Crystal*ize.
Customer order information, i.e. bill to and ship to addresses, credit card information and phone numbers, are used to process the order only. No unsolicited mailings or phone calls are made. If you are uncomfortable providing your phone number, please enter 555-555-5555 in the phone number field, however due to the personalized nature of these products, there often is communication required between buyer and seller. If you choose to withhold your phone number we request that you do give your E-mail.
We welcome customer questions, concerns and comments!Thanks for shopping at